Frequently Asked Questions Center

Generally, base moisture content should be controlled below 8%. Ensure no standing water, rising damp or oil contamination on the base. Test with a moisture meter and apply primer sealing before construction.

At 25°C ambient temperature, light foot traffic is permitted after 24 hours, and full normal use can be achieved after 72 hours.

Control construction temperature and humidity. Allow materials to warm up before use. Low temperature will lead to slow curing, poor self-leveling and surface defects.

Avoid construction under high temperature or direct sunlight. Pay attention to material pot life after mixing, maintain ventilation and control batch mixing quantity.

Check base moisture, primer sealing, mixing procedure and construction environment first. Local bubbling can be repaired by grinding and re-coating.

Recommended construction temperature ranges from 10°C to 30°C with moderate humidity, and avoid condensation.

Evaluate compressive strength, adhesion and contamination status of the old base. Complete grinding, repairing and cleaning before new flooring application.

Confirm base conditions, construction environment, material mixing ratio, tools and site access control plan.

Epoxy floors deliver high hardness and excellent abrasion resistance, suitable for industrial workshops and warehouses. Polyurethane floors excel in elasticity, anti-slip performance and weather resistance.

Low-VOC materials apply to spaces with strict requirements on odor, environmental friendliness and indoor air quality, such as commercial areas, schools, hospitals, offices and export projects.

Opened materials should be used as soon as possible and sealed tightly against moisture. Storage life depends on material type, temperature and humidity.

Select comprehensively based on usage purpose, load demand, abrasion requirement, anti-slip grade, budget and construction environment.

Mixing materials from different batches is not recommended, especially topcoat and color coatings, which may cause color difference or inconsistent performance.

Surface whitening can be caused by moisture, efflorescence, excessive humidity or abnormal material reaction. Minor cases can be cleaned and maintained; severe cases require grinding and re-coating.

Common causes include different material batches, uneven mixing, inconsistent coating thickness, lighting differences or varying base absorption capacity.

Determine whether unevenness comes from base flatness or poor self-leveling during construction. Minor defects can be repaired by grinding.

Common factors include base cracking, structural settlement, improper joint treatment or insufficient coating thickness.

It is generally related to base strength, surface cleanliness, base moisture content or primer penetration performance.

Use neutral detergent and soft cleaning tools. Avoid prolonged contact between strong acid/alkali and the floor surface.

Most fully cured flooring systems support damp mopping or moderate washing, but avoid long-term standing water.

Light scratches can be cleaned, polished or partially repaired; deep scratches require grinding damaged areas and re-coating.

Heavy load application is generally recommended after 7 days. The exact time depends on material system, temperature, humidity and coating thickness.

You can contact technical consultants via the Contact section at the bottom of the page. Please provide site photos, construction date, material batch number and detailed problem description.

Yes. Please provide project purpose, area, base condition, service environment and performance requirements.

Yes. Please contact sales or technical consultants to receive product datasheets, test reports, compliance certificates and relevant technical documents.